Frequently Asked Questions

What is ANCA CPR?

  • The Adirondack North Country Association Center for Pandemic Response (ANCA CPR) is a team of partners working with small businesses across the North Country to develop individualized resilience plans through low- and no-cost webinars, working groups, individual consultation, and ongoing support.
  • ANCA CPR is a 2-year, grant-funded program launched in August 2021 designed to streamline new and existing services for rapid delivery to serve the immediate needs of North Country businesses.

Is ANCA CPR for me?

  • ANCA CPR may be for you if you are:

• A small business owner thinking about how to prepare for future challenges;

• An entrepreneur considering the purchase of a business in the region;

• A business owner planning to sell your business in the near (or not-so-near) future;

• An artisan or home business owner interested in expanding your customer base;

• A nonprofit wanting to be more welcoming to diverse visitors;

• Worried about the impacts of energy costs or supply chain issues;

• Just curious about services available to businesses in our region; or,

• Several of the above or something else altogether!

  • You do not need to demonstrate a COVID-related business challenge in order to enroll.
  • Current business owners, individuals interested in owning a business, employees, representatives of businesses, and leaders and employees of nonprofit organizations may be eligible to enroll in ANCA CPR. 
  • You are invited to complete an ANCA CPR interest form if you believe any listed services may benefit you and your business or organization. Individuals and businesses determined ineligible for CPR services will be supported, where possible, in accessing other resources.

What are the steps to ANCA CPR enrollment?

  • CPR Program Navigators are conducting interviews with interested businesses on a rolling basis. After completing the CPR interest form, businesses will receive an email to schedule a 1-hour interview with a CPR Program Navigator. 
  • During this no-cost, no-obligation interview, CPR Program Navigators will ask questions covering business background and needs, COVID impacts, and alignment with available CPR resources.
  • The CPR Advisory Committee will review interview responses to determine an organization’s alignment with and potential to benefit from available services.
  • Businesses determined to be eligible will be given a custom report of working groups, webinars, and one-on-one consultations with instructions to enroll in each at your discretion.

Are there any obligations if I begin the enrollment process?

  • No! You may complete an interest form, participate in an interview with a CPR Program Navigator, and receive a customized list of services without any cost or obligation to continue to the next step.
  • You will be given instructions on how to sign up for eligible services and the choice to enroll will only be yours. You may even choose to enroll in some but not all recommended services, or consider enrolling in some services at a later date, when available.

Is ANCA CPR free?

  • The initial interview with CPR Program Navigators is offered at no cost and with no obligation to enroll in services.
  • Most ANCA CPR services will be offered for free, and enrolled businesses will be clearly notified of any programs or opportunities that will incur a cost.

Will information I share in the interest form or intake interview be shared?

  • Identifying information will not be shared with anyone other than appropriate ANCA staff and providers of services recommended to you. Any additional information sharing would be subject to your approval.

What is the timeline?

  • CPR Program Navigators are conducting interviews on a rolling basis, and interested businesses are advised to quickly respond to the email invitation to schedule an interview that will be sent immediately after you complete the ANCA CPR interest form.
  • The timeline for availability and offering of each service will differ, but services will typically be made available to eligible organizations within 3-6 months of initial enrollment. 

What is the time commitment?

  • If you enroll in ANCA CPR, your time commitment will vary depending on the services you are eligible for and which you choose to enroll in. You will be informed of the time commitment required of each eligible service to help you make the best enrollment decision for your schedule and business needs.
  • Each service will require a different time commitment. Some programs will be one time only, while others will include multiple or ongoing working groups or consultations. There will be both interactive programs and presentations requiring different levels of engagement. Finally, some services will be offered on a set schedule, while others may be scheduled at your convenience. 

Who is eligible to enroll in ANCA CPR?

  • Current and aspiring business owners, employees, representatives of businesses, and leaders and employees of nonprofit organizations may be eligible to enroll in ANCA CPR. 
  • You do not need to demonstrate a COVID-related business challenge in order to enroll.
  • Individuals and businesses determined not to be eligible for CPR services will be supported, where possible, in accessing other resources.

I am not the owner of the business, can I still participate?

  • Yes! If you are interested in taking over an existing business or taking a leadership role in the business where you are currently employed, you may be eligible to enroll in services offered through ANCA CPR.

How do I know which ANCA CPR services are right for my business?

  • Our team will work with you to develop a plan tailored to your individual needs. You do not have to know exactly what you need from the start. We are here to help. 

What services are not included?

  • ANCA CPR will not act as your lawyer, banker, financial consultant, mortgage broker, etc. But we can help you build your team and learn what questions to ask.
  • ANCA CPR will not write business valuations, grants, and/or business plans for you. But we can provide templates and resources to get you started before you meet with other professionals.
  • For business needs outside the scope of this project, we recommend contacting your local Small Business Development Center (SBDC). There is likely one nearby, wherever you are in New York State

How can I learn more about ANCA CPR?

  • Email Zach Hobbs, CPR Outreach Coordinator,
  • Or, complete an ANCA CPR interest form to begin the enrollment process.




ANCA CPR is funded through the U.S. Department of Commerce’s Economic Development Administration and The Mastercard Impact Fund, which is administered by The Mastercard Center for Inclusive Growth.

Photo: Cheryl and Steve Fitzpatrick successfully passed The Pines pub and restaurant in Malone to Christopher Beebe and Jennifer Lorenzo in 2019.

Return to the main ANCA CPR page.


Monday, July 26, 2021 - 10:30